Services

What we actually do.

Marketing, visibility and reputation for Florida's independent restaurants — plus operational support when team and standards fall behind growth. Pricing is custom, built after your free audit.

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Digital visibility

So guests find you and trust you — in every language of your neighbourhood.

The core of our work. Each item is its own engagement, or part of a bundle built around your channel mix.

Google Business Profile and local search

Full GBP optimization across primary and secondary categories, services, photos with geotags, multilingual descriptions, regular posts. NAP consistency across 30–50 directories. Schema markup. Location pages.

Reputation management, multilingual

Automated review collection via QR-on-check and SMS. Monitoring across Google, Yelp, TripAdvisor, OpenTable, Facebook. Response templates in EN, ES, RU. Negative-review escalation routing.

Direct ordering on your site

First-party ordering that bypasses 25–35% aggregator commission. Loyalty integration, app linkage, incentives to migrate guests off third-party. Unified menu management.

AI voice agent, 24/7

Answers your phone around the clock — takes reservations, handles FAQ (hours, address, menu, halal), routes complex cases to a host. Multilingual. Cuts missed-call rate from 20–40% down to under 5%.

AI search visibility

Be the restaurant AI recommends when guests ask ChatGPT, Gemini or Google where to eat — tracking, the signals AI trusts, and getting named in the sources it quotes, in every language.

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Content

Your restaurant's voice — in your neighbourhood's languages.

Content that actually reaches your multicultural audience and works for conversion, not "for the look."

Instagram, multilingual

Reels, carousels, stories in three languages with a local Miami voice. Hashtag strategy, highlight design, DM automation, biweekly content production day.

Delivery channel optimization

Audit of your Uber Eats, DoorDash, Grubhub listings against top-three competitors. Photo, copy, category, pricing, and promo updates.

Slow-day revival

Open-data and POS analysis of your weakest hours and days. A promo plan built specifically for them: lunch menus, themed nights, office partnerships.

Influencer and partnership outreach

Identify 20–30 local food influencers. First-touch through 3–5 collaborations. B2B partner list for hotels, offices, and events.

When you need it

Operations — we do that too.

Not our main focus, but when growth outpaces your team and standards, we step in. We bring in specialist operations consultants when the engagement requires it.

Operations standards

Technical recipe cards, station playbooks, service rhythm, delivery packaging, hiring and onboarding docs, mystery-shopper programs. Diagnostic-only, full build, or ongoing stewardship.

New location preparation

Location audit, hiring the first team, training to standards, dress rehearsal, first 30 days support. So your new location opens right — not six months of figuring it out.

Pricing

Custom, not packaged.

We don't sell packages A, B, or C. After your free audit, we build a proposal around what your restaurant actually needs — whether that's one service or a full engagement.

You see what the work is, what it costs, and what you can expect back. No retainer minimums until we know fit is right.

Start with a free audit